Return and Refund Policy

 

Returns Policy

We accept returns for change of mind within 30 days of purchase. To be eligible for a return:

1. Condition: Products must be returned intact and unopened.
2. Responsibility: The buyer is responsible for all postage costs associated with returning the item.
3. Process: Please contact us to initiate the return process. Ensure that you follow any additional instructions provided.

Once we receive the returned item and confirm its condition, we will process your refund.

If you have any questions or need further assistance, please don’t hesitate to contact us.

 

Damaged Return Policy

If you receive an item that is damaged or does not match the description, please contact us immediately so we can resolve the issue promptly.

We accept replacement, return, and refund requests for:

1. Damaged Items: If your item arrives damaged, let us know as soon as possible.
2. Incorrect Items: If the item does not match the description or is the wrong item, please contact us.

Return Process: 

1. Contact us with details of the issue.
2. Follow the instructions provided to return the item.
3. Once we receive and inspect the returned item, we will process your replacement, return, or refund.

The Kawaii Nest is committed to providing quality service and ensuring your satisfaction.

If you have any questions or need assistance, please reach out to us.